Returns & Exchanges

At VETCHY, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with tags attached. Our goal is to ensure your shopping experience is as seamless as your style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all original tags and labels remain attached and intact.

• 3.
  Print and Attach Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package off at any authorized shipping location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.